February 2022
I am have the EXACT issue. I’ve tried uninstalling and reinstalling the app many times with no luck either. I also cannot click on certain actions, ie. Cannot click on property to purchase more land in my backyard. I’ve attached a screenshot with the upper left hand corner circled with the same issue.
February 2022 - last edited February 2022
I got the same problem after I reinstalled the game. I reinstalled because I have an issue with the Eco Workshop. But after reinstalling I got A LOT OF NEW PROBLEMS.
February 2022
@klvdf1yx0ej8 wrote:
Retired sims still at their homes.
Hi
Have you tried to go to the family portrait, click on the retired sim and ask he/she to leave?
February 2022
February 2022
February 2022
I'm having the same issue. the tutorial popped up on my screen when i loaded my game today. it's stuck.
i tried restarting, clearing data and cache.
i cannot start sweet treat showdown from the menu. have to go to the place to start it now
February 2022
@KatlaStorm same here!! However it does go away for me I’m the middle of playing sometimes.. I have no clue how or what I do to make it go away… but even then, once I leave and then open the app again it’ll be back.
February 2022
Product: The Sims Mobile
Platform:Apple iPad Pro
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad & iPhone 7S
OS Version IPadOS 15.3
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have closed the app and deleted and reinstalled the app, the season task banner is still on the top left of my screen, It is also blocking simoleans.
What do you expect to see? Expect it to disappear when I click on it and continue to the new sims festival.
Connection Type Wifi
Please select your region Europe
Country UK, England
February 2022 - last edited February 2022
So I hope it’s okay for me to use these screenshots of other reports, but I wanted to bring these to attention.. I was looking around in the bug reports and I found that last year, people were having the exact same issue after the autumn event! I don’t know how their games got fixed yet, I’m gonna look further at these posts and see if I can find anything that can help us now.. just wanted to update everyone having the seasonal message problem so that y’all know this has happened before apparently.
It seems like for the most part some people had it fixed once there was an update. And while this was happening, a lot of people had the same issues I’ve been having - being unable to retire a sim, issues with passive/active sims (though that’s been an issue for a while now), issues with starting events involving a couch, issues with other events, and so on….