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[Solved] Retired sim is on my current generation page

by jiwon4826
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Original Post

Accepted Solution

[Solved] Retired sim is on my current generation page

[ Edited ]
★★★★ Novice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 6s
OS Version 12
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003373249314
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? If you look at the current generation of the family portrait, there is a sim to the very right (one with the yellow shirt) which I have already retired and no longer in my household.
What do you expect to see?
Connection Type Wifi
Please select your region North America
Country US
Additional feedback

The image attached is the family portrait of the “current generation.” The guy on the very right of it is who i already retired, and moved out from my household. This means, he should have been moved to the second generation of my family portrait but he is STILL in the current generation. But I don’t see him anywhere in my household!!!!! I really want to straighten out my family portrait and this is bugging me so bad Frown Please fix the problem plsssss

Message 1 of 8 (385 Views)

Accepted Solution

Re: [Open] Retired sim is on my current generation page

EA Live QV Team

@jiwon4826 when you move the Sim out from the family portrait he will move to your generation 2 Standard smile. He won't disappear from the game. 

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Message 7 of 8 (226 Views)

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Re: [Open] Retired sim is on my current generation page

★★ Apprentice
Tap it and move it away.
Message 2 of 8 (345 Views)

Re: [Open] Retired sim is on my current generation page

★★★★ Novice

If I move it out, it would disappear from my family portrait and that’s not what I want

Message 3 of 8 (340 Views)

Re: [Open] Retired sim is on my current generation page

Move out would kick them out of the family, so I wouldn't recommend doing so if you want him in the generations. 

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Message 4 of 8 (326 Views)

Re: [Open] Retired sim is on my current generation page

★★★★ Novice

exactly. I don’t want him to be gone.

Do you know if it’s going to be fixed?

Message 5 of 8 (316 Views)

Re: [Open] Retired sim is on my current generation page

Not sure, I've added it to the bug list however!

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do not work for EA

 

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Message 6 of 8 (304 Views)

Re: [Open] Retired sim is on my current generation page

EA Live QV Team

@jiwon4826 when you move the Sim out from the family portrait he will move to your generation 2 Standard smile. He won't disappear from the game. 

Message 7 of 8 (227 Views)

Re: [Open] Retired sim is on my current generation page

★★★★ Novice

OMG! I read an article that said it will disappear but I did it and he moved to my second generation TYSM!!!!

Message 8 of 8 (219 Views)
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