[Solved] - Eco Packs Disappear after Workshop Upgraded [ Edited ]

[lmnmst]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi Note 6 Pro
OS Version Pie (9), MiUI 11 Global 11.0.4.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrading Workshop to higher level causing previous pack disappear and the following packs regarding the level not showing
What do you expect to see? Packs available according the Workshop level if time limit still there.
Connection Type Mobile
Please select your region Asia
Country Indonesia
Additional feedback This start when upgrading Eco Workshop to lv 2, and now occurs at lv 3. It seems bug sticks.

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi Note 6 Pro
OS Version Pie (9), MiUI 11 Global 11.0.4.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrading Workshop to higher level causing previous pack disappear and the following packs regarding the level not showing
What do you expect to see? Packs available according the Workshop level if time limit still there.
Connection Type Mobile
Please select your region Asia
Country Indonesia
Additional feedback This start when upgrading Eco Workshop to lv 2, and now occurs at lv 3. It seems bug sticks.

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi Note 6 Pro
OS Version Pie (9), MiUI 11 Global 11.0.4.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Upgrading Workshop to higher level causing previous pack disappear and the following packs regarding the level not showing
What do you expect to see? Packs available according the Workshop level if time limit still there.
Connection Type Mobile
Please select your region Asia
Country Indonesia
Additional feedback This start when upgrading Eco Workshop to lv 2, and now occurs at lv 3. It seems bug sticks.

‌

[EA_Kipling · Accepted solution]

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@EA_Kipling wrote:

I'm fairly certain this is how the packs are designed, so that you only see one Eco Workshop Upgrade Pack at a time, depending on your Workshop Level/Stage. I'll check back once I've gotten confirmation.

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I've gotten confirmation that each pack triggers when you reach a certain level, but are only available for a limited time and disappear when you level past the trigger point.

[EA_Kipling]

@lmnmst Hello! I'm fairly certain this is how the packs are designed, so that you only see one Eco Workshop Upgrade Pack at a time, depending on your Workshop Level/Stage. I'll check back once I've gotten confirmation.

[lmnmst]

@EA_Kipling Thanks for the concern. That's what I think of too. The pack shows according to the level. Please also confirm if the packs will disappear if upgrade too or not..
I also want to add bugs that following this one. Seems the premium lot also unavailable by this.

Here's the SS;

*Cheers

*Stay Healthy

[SalixCat]

@lmnmst  Purchase of the Premium lot is temporarily unavailable due to a bug as you can read here: 

[lmnmst]

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@SalixCat wrote:

@lmnmst  Purchase of the Premium lot is temporarily unavailable due to a bug as you can read here: 

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Sorry I haven't open Twitter lately. That's sure the problem on the lot. I see. Maybe the packs also related. Let's wait for next announcement then.

Thanks a lot.

You are Fantastic as always!

*Cheers

*Stay Healthy

[lmnmst]

Hi All, The pack is showing again. But the time limit of the previous pack is gone so it's a no no. I will update things in the next level. This one is solved.

Thanks!

[SalixCat]

@lmnmst I'm trying to figure out how these packs work. I'm glad the pack showed again 😊

[EA_Kipling · Accepted solution]

---

@EA_Kipling wrote:

I'm fairly certain this is how the packs are designed, so that you only see one Eco Workshop Upgrade Pack at a time, depending on your Workshop Level/Stage. I'll check back once I've gotten confirmation.

---

I've gotten confirmation that each pack triggers when you reach a certain level, but are only available for a limited time and disappear when you level past the trigger point.

[lmnmst]

@EA_Kipling Thanks for the confirmation. That's sure helps us. Solving all the problems in this topic.

Thanks once more

*Cheers
*Stay Healthy