Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GV-N1080WF3OC-8GD
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? HansonAllister
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Opened apex pack.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Waiting for matchmaking
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Don't know
When did this happen? (dd.mm.yy hh:mm) 28-30.05 i think
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? Skins i recieved from apex pack were not unlocked.
What should be happening instead? Skins from apex pack should be unlocked.
Steps: How can we find the bug ourselves? Probably open apex pack while waiting for matchmaking.
I got 100 currency from seasons rewards. Bought 1 apex pack. Opened it. Got 2 skins, epic red for Pathfinder and normal red for Octane. + 15 crafting materials. I clicked "use" on both skins
Match started and i noticed i still got old skin on pathfinder. When i came back after match to set these skins, they were still locked. I didn't get rewards from Apex Pack.
