Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? iPhone
OS Version iOS 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 512-825-292
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug At the end of Phase 4 of the Sith raid, several members of my guild got massively inflated scores, over 4 million when it should have been in the thousands. This scrambled the ranking and cost some members of the guild rewards, particularly Traya shards. I've included a screenshot from one of the members that got a bugged score.
Steps: How can we find the bug ourselves? Unknown.
Connection Type Wifi
Please select your region North America
Country United States
Apparently, about 8 people encountered this bug. I, as well as several others, were bumped down in rankings and now have lost out on rewards, namely the Traya shards. Unfortunately, I don't know everyone that was bumped. I believe I lost out on 2 Traya shards because I was erroneously bumped down to a lesser prize tier. I would really appreciate some sort of compensation over this (i.e. the amount of shards I should have received). Losing out on shards like that, particularly when I put in substantial time and effort, is a very serious issue. Any help over this would be greatly appreciated.
Solved! Go to Solution.
See response here:
Basically, total damage is defined as (boss health after attempt) - (boss health before attempt).
In P1, some unit damage is soaked by protection so it's not counted towards the total. In P4, Traya kills off the other bosses when they have less than 5% health resulting in massive boost to total damage.
March 2018 - last edited March 2018
We have this issue as well:
At the end (last 20% or so) it first occurs that my sink team does like 40k damage - and the amount posted is 0.
Then I sent another team - made another around 30k - and it posted over 1 million.
That is very annoying bug changing scores.
Another thing is getting 500k for being around when Traya sucks out Nihillus or Sion - if it is WAI, it is pretty stupid WAI...
Would be much fairer if this did not count at all.