Sith Raid - Can't Attack [ Edited ]

[i-Rooster-i]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung GS7
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 679315645
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Gameplay stops because I can't use any attacks. There are no attacks listed at the bottom of the screen for Kanan.
Steps: How can we find the bug ourselves? Phase 3 of sith raid. Darth Traya has one lightsaber left, I used stand alone on Kanan and he taunts while targeting the last lightsaber and kills it. Then gameplay stops. There's no option to use any attack, they aren't displayed. When I hit auto, nothing happens. Had to close the app and reopen it.
Connection Type Mobile
Please select your region North America
Country USA - Sacramento

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Post

[CG_MindTricks · Accepted solution]

Thanks for the report guys, we have this flagged as a bug and still investigating it's root cause. Unfortunately, it is not isolated to the Sith Raid only, it can occur in any game mode.

[Merrels]

I have the same problem while i'm using my nightsisters squad. I'ts stuck and wont budge. What do we do if it happens a next time?

[CG_MindTricks · Accepted solution]

Thanks for the report guys, we have this flagged as a bug and still investigating it's root cause. Unfortunately, it is not isolated to the Sith Raid only, it can occur in any game mode.

[NukedOgre]

I had this issue in P3 of the Sith Raid as well. I attacked and killed one of Treyas lightsabers and could no longer attack. The battle animations continued, and I could select targets, but the action buttons were gone.

[Flash6936]

Same problem. Used Sabine's Darksaber on one of the lightsabers and couldn't take another action.

[FeedingYouPie]

Same problem again today with a rebel Wiggs squad. Please keep looking into it. I understand it's a very particular and uncommon circumstance, but it causes a mandatory restart.

[DucDuxis]

Same issue. Also battling Traya. In my case she was stunned/toppled.

[OZGURDONNADD]

Same bug here. Can't attack Traya. So I had to quit from the game and for this reason I lost my rank in the first place.

[bredsfx]

Still buggin, 2 times in a row, stolen half an hour of my life.

Device: Nokia 6

OS: Android 8.1.0

[Its0kay]

Same . Iam very pissed it was a 6m try.  Cost me Minimum 20 retreads