Sith Assassin Refund [ Edited ]

[Aquasunami]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Missing gear
OS Version 12.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 827-158-244
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I have Darth Revan and added additional gear to Sith Assassin after 3/20 and did not get a refund on gear, more specifically both G12+ pieces and the mk 12 ArmaTek Medpac.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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[Agaso89]

I also have this issue  She was g12 before and I put g12 and g12+ gear on her. 

[Verdurso]

I also got that problem. I have Darth Revan and I put gear on SA before 3/20

[FingolfinTEK]

Same thing here; looks to me they only included changes between gear tiers, not upgrades done on the current tier

[AJRSuperstar]

Same issue for me:

ally code: 145 864 262

[fh0u3p3w]

I also haven't recieved the refund for the Sith Assassin gear yet. I put at least 3 G12 pieces on him in the time between Darth Revan and Malak and would like to get them unattached if that's possible=/

Ally Code: 713-112-551

Player-ID: (removed for security reasons)

I'd be happy about a reply

Greetings,

Momo

[Agaso89]

1. My Allie Code is: 539-933-126

[449710430e37db54]

Same problem, Ally code: 137-721-834

[dlagoy88]

Me too
Ally code: 516-356-899

[EA_HighCommand]

Hi all and thank you for the reports.

Sorry for any confusion (blame the lack of coffee^^). We are investigating this and flagged it with the studio.