Single Player Challenge Game Freeze - Play the Worcester Railers

[Jepockn]

Product: NHL 20
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Go to Single player challenges Go to Superstar challenges Go to Group 3 Select challenger 2/5 - Play the Worcester Railers Once you select the game/play offline, it will freeze before getting to confirm teams
What happens when the bug occurs? Game freezes and no action will happen. i.e. you are not able to back out or move forward so have to force close the game everytime, or reset the machine
What do you expect to see? Expect to be able to play the offline challenge
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Single player Challenges
What time did you see the bug? (HH:MM AM/PM) 10:15 PM
What is your time zone? PNT (MST) - GMT - 7:00
What is your gamertag/PSN ID? Jepockn
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
EASHL issues? Please insert your Club Region. N/A
What is your game language? English

‌

N/A

[p1j5xfwokeqj]

Product: NHL 20
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Load in the Worchester Railers Superstar Challenge
What happens when the bug occurs? Cant load in the game
What do you expect to see? Me playing the game
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Hut challenge
What time did you see the bug? (HH:MM AM/PM) 12h45 PM
What is your time zone?
What is your gamertag/PSN ID? oGanja LegendZ
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

In the third superstar challenge group, the Worchester Railers challenge does not loads in for me. Before you ask, every other hut challenge works fine for me. Just this one, i just cant load in the game like the other ones. Its restraining me in my milestone challenges.

[fetahundenyoda]

Same problem here - PS4

[Tngqc20]

Any fix as of a week ago?  missing valuable coins...

[Reaper06384]

I was having this problem too and I was concerned about getting the icon collectible because EA sucks and this problem might get fixed in a month or two (but only if we are really lucky) However all you need to do is play a challenge and it counts towards your milestone completion so no worries! Thank god ea sucks! Also this issue may be related to the "Play the Manchester monarchs" challenge as the game loads the Worcester railers instead and you play them. Which may be why their challenge wont load. I still remember when i bought ilya kovalchuk when he was a 94 overall in nhl 13 or 14 for 750k and he got stuck in my inbox, I spoke to an EA specialist and BOOM! 5 months later they got back to me to say "Oh yeah your right here's your stuff" well kovalchuk was only worth 300k by that point so I lost 450k, but they did give me 20k in free packs which i got maybe 5k return value from pulls. And the game ws basically dead by then as well because it had been out for 8 months at that point. Thanks EA! 

[EA_Blueberry]

Hey, all!

Thanks for raising this up to us. Are you able to get around this by doing the 1st challenge again?

We'll make sure the team is aware of this happening though!