Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? LG g6
OS Version Android 8
Ally Code: (Find it here: http://bit.ly/AllyCode ) 338-389-928
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Whenever the game "thinks" as you move between different game modes, it shows a blank screen. Before the recent update this thinking time was only a second or two. Since the recent update it thinks for 10-15 seconds easily. And this happens all the time.
Steps: How can we find the bug ourselves? Just move around the different game modes, arenas, raids, shops, etc and it will happen. Use a LG G6 era phone and you will notice it alot more then if you use an iPhone X. LG G6 has 4GB of Ram. IPhone X has 3GB of Ram. I suspect it is bad code optimization as it still happens on the iPhone X (it is worse then it was in Jan 1) but the processor of the iPhone X is so much faster that it isn't as bothersome as it is on the LG G6. Connection type doesn't matter... It happens on Wi-Fi and with a Mobile data connection.
Connection Type Wifi
Please select your region North America
January 2019 - last edited January 2019
Well the lag was extremely noticeable in the TWars we just had!!
Switching between every screen would take ~10 seconds and it took 10+ screens switches to look at all the toons speeds on the team you might attack, & then to launch the attack, & the screen switch once battle was over.... Omg, i blood well was about to rage quite this game!!!