November 2020
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.34
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? My PS4 gets very loud, the fan sounds very loud. My Sims freeze. Nothing I click on is working. The clock is frozen. However, fountains still have active water flowing.
What do you expect to see? Sims not freezing. Actions being completed.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Updated to version 1.33 and experienced crashing and freezing . Updated to 1.34 this morning and updated my ps4 to latest version too. Still no better than before 1.34 update. Still freezing.
No point submitting a photo as its just frozen and doesnt show anything helpful.
Solved! Go to Solution.
November 2020
Hi. No winterfest. However, after your last post, I moved my long term sim into a new lot/save and so far, no freezing. After some more play time, I will let you know if anything goes wrong.
I also started a totally new game and created a new sim, also no issues so far.
Both new lots are in Snowy escape and I placed lots from the gallery into the empty lot in snowy escape.
I will keep you all posted. Thanks for the help
November 2020
November 2020
November 2020 - last edited November 2020
https://linksharing.samsungcloud.com/p3jGFX5urjKX
This vid shows exactly whats happening for me. Also it took 10 mins to load into the game from my ps4 home screen, which is alot longer than usual. My PS4 is also very loud with the fan cooling/processor overworking noise.
November 2020 - last edited November 2020
@nickienok Thank you. Can you see if placing that sim down in (another) new save helps with this freezing?
Edit: Did you have a winterfest recently in that save? Did Father winter appear?
November 2020
Hi. No winterfest. However, after your last post, I moved my long term sim into a new lot/save and so far, no freezing. After some more play time, I will let you know if anything goes wrong.
I also started a totally new game and created a new sim, also no issues so far.
Both new lots are in Snowy escape and I placed lots from the gallery into the empty lot in snowy escape.
I will keep you all posted. Thanks for the help