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Sims not receiving incoming calls or texts

by jonesy_jay
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Original Post

Sims not receiving incoming calls or texts

[ Edited ]
★★★★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.71.86.1220
What expansions, game packs, and stuff packs do you have installed? City Living, Parenthood, Get to Work, Strangerville, Backyard Stuff, Movie Hangout Stuff
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? I'm not receiving calls, texts, or notifications from other Sims or about festivals.
What do you expect to see? Calls, texts, and notifications.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No

Product: The Sims 4 1.71.86.1220
Platform: Mac osCatalina 10.15.7, 182G Available Storage
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.71.86.1220
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, but when I remove them there is still no incoming calls or texts. I read with the Slice of Life mod I should be receiving more texts and calls, but I do not.
Did this issue appear after a specific patch or change you made to your system? No, this has always been missing.

Message 1 of 9 (259 Views)

Re: Sims not receiving incoming calls or texts

Community Manager

@jonesy_jay FYI, I moved your thread to the Bug Reports forum.

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Message 2 of 9 (223 Views)

Re: Sims not receiving incoming calls or texts

Hero
@jonesy_jay please update your game. This bug was fixed a while ago and you have a very old game version.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 3 of 9 (209 Views)

Re: Sims not receiving incoming calls or texts

[ Edited ]
★★★★★ Novice

@crinrictI have updated multiple times, this is not an old game version. I listed it as 1.71.86.1220. The new update is:

 

UPDATE 2/25/2021 Coming of Age at 21 in ‘21
 
 

Update 2/25/2021

PC: 1.71.86.1020 / Mac: 1.71.86.1220

Console: Version 1.38

Message 4 of 9 (195 Views)

Re: Sims not receiving incoming calls or texts

[ Edited ]
Hero

@jonesy_jay you put you had 1.55 before.

 

Did you test on a new save that never had mods after deleting localthumbcache file ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 9 (185 Views)

Re: Sims not receiving incoming calls or texts

★★★★★ Novice

Yes I have tried both of those things.

Message 6 of 9 (169 Views)

Re: Sims not receiving incoming calls or texts

★★★★★ Novice

Update:

I redid the same steps, but was advised to fast forward time for a few Sim days. I finally got a festival notification in my Vanilla game.

Message 7 of 9 (162 Views)

Re: Sims not receiving incoming calls or texts

[ Edited ]
★★★★★ Novice

...

Message 8 of 9 (86 Views)

Re: Sims not receiving incoming calls or texts

★★★★★ Novice
@crinrict Okay so now I am receiving festival invites, texts, and calls, but still having issues. For example: Received a text from a friend Sim asking to hangout but he doesn't want to go out alone. It gave me tons of options to respond, but I chose to respond "Yes, let's go to a nail salon". I then received a notification that says "Great! You have one hour to get ready." Nothing happened. Then I received another text from another Sim asking me to hang out, they said "I just found an abandoned warehouse party! We HAVE to go!" which gave me the option of yes or no. I said yes, hoping something would happen, and still absolutely nothing. Do I need to travel somewhere myself?
Message 9 of 9 (85 Views)