August 2023 - last edited August 2023
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.99.264.1030
What expansions, game packs, and stuff packs do you have installed? Addons: The Sims™ 4 Get To Work, The Sims™ 4 Get Together, The Sims™ 4 City Living, The Sims™ 4 Cats and Dogs, The Sims™ 4 Seasons, The Sims™ 4 Island Living, The Sims™ 4 Cottage Living, The Sims™ 4 High School Years, The Sims™ 4 Growing Together, The Sims™ 4 Horse Ranch Expansion Pack Gamepacks: The Sims™ 4 Vampires, The Sims™ 4 Dine Out, The Sims™ 4 Realm of Magic, The Sims™ 4 Werewolves Game Pack Stuffpacks: The Sims™ 4 Paranormal Stuff Pack, The Sims™ 4 Movie Hangout Stuff
Steps: How can we find the bug ourselves? When the sims close their eyes, sleep, look down or up, it happens that the eyelids of the sims often through the cheekbones, or even the side of the eyes cause clipping errors. Is it possibly related to this problem? https://kotaku.com/the-sims-4-patch-update-break-face-ugly-character-ea-18503552 I read it was fixed but I see that the bug with the eyes at least is still there!
What happens when the bug occurs? repeat: when the sims close their eyes, sleep, look down or up, it happens that the eyelids of the sims often through the cheekbones, or even the side of the eyes cause clipping errors.
What do you expect to see? I would very much like if it is a general error, it should fixed by EA. Because it's just not nice to look at and slowly takes away the joy of the game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Hello!
I unfortunately have a problem with the eyes of the sims in Sims 4. When the sims close their eyes, sleep, look down or up, it happens that the eyelids of the sims often through the cheekbones, or even the side of the eyes cause clipping errors. I've looked everywhere to see if others have this problem and have found almost nothing about it except for a single news item I found yesterday.
https://kotaku.com/the-sims-4-patch-update-break-face-ugly-character-ea-1850355277
The first picture of the article shows exactly my problem! The clipping errors are always very similar and sometimes even worse, it always seems to occur mainly with Sims that have EA eyes with eyelashes. The whole thing just makes it very unpleasant for me to continue playing the game like this.
By the way, I don't use any mods that replace the eyelids, remove them, no hair mods. I even tried a fresh save game, with repaired game, cleared cache without mods, but the problem persisted. So it can not be due to mods!
I'm there really at something in despair.... have this problem other players too?
Apparently there were in April because of a patch problems with faces but that was supposedly fixed ... now the eye problem are still exist.
Maybe someone here knows something about this problem.
The problem really seems to happen with every sim with the EA eyelashes. When some sleep it sometimes happens that the eyes clip a bit through the eyelids, and that's just awful!I really hope that I am not the only person with this problem and that I can find help here.