Shown Rewards in Multi-Sim Cantina Battles did not get to my Roster.

[cieie0g15uc]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S6
OS Version 7.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 693-226-796
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Not all Rewards of Multi-Sim Cantina Battles get to my Roster.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Europe
Country Germany

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Hi there,

I experienced the following bug today (7:00 AM to 7:30 AM CET)

I bought Refreshes for Cantina Energy 3 times, so I had 92+360Cantina Energy.
While Multi-Sim Cantina Battles (8x4 battles), i collected alltogether 10 Shards of Smuggler Veteran Han Solo. I started at 70/100 and just got 72/100 after all sims. So I am missing at least 8 shards, which were shown in the multi-sim.

I am not able to say, if the bug only sticks to the shards, as i didn't check the amount of credits i had before i started multi-sim

Would be glad, if someone could check for this.

[CG_MindTricks · Accepted solution]

Hi there, we checked your account and you currently have a total of 75 Veteran Smuggler Han Solo shards and for today only, you received a total of 13 Veteran Smuggler Han Solo shards from SIM-ing battles.
Hope this helps.

[CG_MindTricks · Accepted solution]

Hi there, we checked your account and you currently have a total of 75 Veteran Smuggler Han Solo shards and for today only, you received a total of 13 Veteran Smuggler Han Solo shards from SIM-ing battles.
Hope this helps.

[cieie0g15uc]

Sorry but this isn't solving the problem.

When I started siming the fights I already had 70/100 shards. after siming the fights i only got 72/100 shards instead of 80 which i should have gotten.

this happened between 7:00 am cet and 7:30 am cet.

Now i got 75 shards because i got 3 shards out of 5 fights with bonus energy (around 01:30pm cet).

i am still missing the shown 8 shards out of the multi-sim in the morning. i guess i only got the rewards from the first or the last sim of the multi-sim.