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Re: Ships ask for crew member

by Raulm2014478
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Ships ask for crew member

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Note 10 +
OS Version Rev 1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 489-622-383
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When I look at any ship it asks to unlock crew but has both have been unlocked and have been using the ship for a long time all ships ask that question even ships with no crew
Steps: How can we find the bug ourselves? make the promp go away when looking at my already owned ships
Connection Type Mobile
Please select your region North America
Country USA

Can't look at any ship or upgrade ships 

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Message 1 of 8 (327 Views)

Accepted Solution
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Re: Ships ask for crew member

EA Live QV Team

Hi @Fifty688 and sorry to hear that.

 

We have raised this issue for further investigation.

View in thread

Message 2 of 8 (283 Views)

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Re: Ships ask for crew member

EA Live QV Team

Hi @Fifty688 and sorry to hear that.

 

We have raised this issue for further investigation.

Message 2 of 8 (284 Views)
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Re: Ships ask for crew member

★ Novice

Thanks for response been trying to resolve but talked to 3 different people and they can't do anything about it now i am stuck until its resolved 

 

Message 3 of 8 (257 Views)
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Re: Ships ask for crew member

EA Live QV Team

Hi @Fifty688,

 

You should be good to go now. Sorry for all the trouble and thanks for sticking with us!

Message 4 of 8 (229 Views)
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Re: Ships ask for crew member

★ Novice

I'm ecstatic thanks guys you guys are the best. Really glad your team is sticking with us keep up the good work. Great job 🤝

Message 5 of 8 (206 Views)
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Re: Ships ask for crew member

★★★ Newbie

I have the exact same issue on my new alt account - ally code 269-416-753. I can't activate any new ships (for which I have the shards) as it tells me "Ships must have their crew activated first", yet the crew member has already been activated. Can you please help?

Message 6 of 8 (154 Views)
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Re: Ships ask for crew member

★★ Newbie

I’m having same issue. Says activate crew.  Meanwhile they are all already active, it’s so frustrating name is Pyper ally code is 935-596-769

please help...

Message 7 of 8 (111 Views)
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Re: Ships ask for crew member

★★ Newbie

I’m having the same issue, please help. Ally code is 962-522-777.

Message 8 of 8 (34 Views)