Ships are not showing up to select

by TheRealMattMan
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Original Post

Accepted Solution

Ships are not showing up to select

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 387235479
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug I am trying to select ships in TW and they are not showing up. There are empty spots where they should be.
Steps: How can we find the bug ourselves? Not sure how you can reproduce it.
Connection Type Mobile
Please select your region North America
Country USA

  1. Product: Star Wars: Galaxy of Heroes
    Platform:Android Phone
    What type of device are you experiencing the issue with? Pixel
    OS Version Android 9
    Ally Code: (Find it here: http://bit.ly/AllyCode ) 387-235-479
    What type of issue do you have? Gameplay
    How often does the bug occur? Every time (100%)
    Summarize your bug In TW, I go to select my fleet and ships are missing. Specifically Han's MF and Hound's Tooth. I haven't used them anywhere else. There is space for them in the drop-down, but no pictures to select.
    Steps: How can we find the bug ourselves?
    Connection Type Mobile
    Please select your region North America
    Country US

Screenshot_20191004-074026.png
Message 1 of 9 (737 Views)

Accepted Solution

Re: Ships are not showing up to select

Community Manager (retired)
@TheRealMattMan Thanks for the report all. We already have this flagged as a bug which can occur in TW when selecting a ships lineup. Apologies for the inconvenience while we are working on a way to address it.

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Message 7 of 9 (611 Views)

All Replies

Re: Ships are not showing up to select

★★★ Apprentice

This happens for me as well and only in TW, no other events so far.

Message 2 of 9 (703 Views)

Re: Ships are not showing up to select

@Darklight_BG001 And @TheRealMattMan - for a workaround, if you scroll up and down, different ships will appear and disappear, and you can eventually select the ones you want.
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I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 3 of 9 (695 Views)

Re: Ships are not showing up to select

★★★ Novice

Tried that and it didn't work. 

Message 4 of 9 (689 Views)

Re: Ships are not showing up to select

★ Novice

Same here, and this happen in the TW and TB for me, and other players in my guild.

 

Also, related to ships, the animation for some of the Negotiator powers is bizarre, it throws the camera all the way to the right.

 

And one request, make some way to prepare fleet squads as we have for the toons. It will save some headache in TW in posting wrong ships in the defense by mistake, it is even worse with ships as several os their design are almost the same. It is absurdly easy to choose the wrong ship by mistake in the selection.

Message 5 of 9 (675 Views)

Re: Ships are not showing up to select

★★★ Apprentice

Similar to what I’m experiencing too:

https://answers.ea.com/t5/Bug-Reports/Unable-to-set-fleets-in-Territory-Wars/m-p/8286024#M31885

 

Workaround I’ve found:

- The 1 fleet you should be able to set fine

- But as soon as that 1st fleet is set, you’ll see ‘random’ ships disappering

- Kill the app, and restart the game

- And you can now set another fleet

- But once that’s set, you’ll have the ships starting to disappear again....

 

Message 6 of 9 (646 Views)

Re: Ships are not showing up to select

Community Manager (retired)
@TheRealMattMan Thanks for the report all. We already have this flagged as a bug which can occur in TW when selecting a ships lineup. Apologies for the inconvenience while we are working on a way to address it.
Message 7 of 9 (612 Views)

Re: Ships are not showing up to select

★★★ Newbie

This happens in GAC for me. When I first lAunch the app I go to attack a fleet and cannot select the first ship in my roster. It’s kinda my most powerful one. :/

3541EFEF-9673-4E7F-BAEE-604E585F7413.png
Message 8 of 9 (547 Views)

Re: Ships are not showing up to select

★ Novice

Its Back! Grand Arena, while Attack

Screenshot_20191205-072512.jpg
Message 9 of 9 (509 Views)