Ship Energy Pack Missing [ Edited ]

[AceCV]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei
OS Version All
Ally Code: (Find it here: http://bit.ly/AllyCode ) 637747418
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The ship Energy pack isnt available in the store anymore and it should be there until Feb 13th. I'm in UTC+0 and I didn't buy the pack yet so no reason for it.
Steps: How can we find the bug ourselves? Check the store
Connection Type Mobile
Please select your region Europe
Country Portugal

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Check the store. 

[EA_HighCommand · Accepted solution]

Hi @theredworm and @AceCV and thank you for bringing this to our attention.

We've raised this to the studio now.

Update:

Hi all and sorry for the late reply.

We've checked with the team and they confirmed that the Ship Energy Pack was available from 02-08-2019 00:00 UTC to 02-12-2019 07:59 UTC. Unfortunately, there was a mistake in the patch notes. Sorry about that.

[theredworm]

Same here and will probably be too late before they notice. Was hoping to get to 5 star with the fleet energy pack but I’m not doing more refreshes to spend more. 

[EA_HighCommand · Accepted solution]

Hi @theredworm and @AceCV and thank you for bringing this to our attention.

We've raised this to the studio now.

Update:

Hi all and sorry for the late reply.

We've checked with the team and they confirmed that the Ship Energy Pack was available from 02-08-2019 00:00 UTC to 02-12-2019 07:59 UTC. Unfortunately, there was a mistake in the patch notes. Sorry about that.

[DarthBarron]

I'm in the same boat.  I was saivng my purchase to the last day so it aligned with the guidkl daily activity.  Won't get to 5* now and very disappointed.

[GladOS-013]

Let's see if we can give them a chance to re-add it today before we get too disappointed!

[B00byNuba]

I didn't get to 5 star Emperor's Shuttle for this reason too. My event has ended, and I could not buy the Ship Energy Deal.

[rymas1]

Same issue for us. Really need this energy to finish off my shuttle! hope it gets fixed before the end of the event.

[xSnake24]

Same here 

[mtakizawa]

I'm in the same boat. But I wonder why the title of this page says "Solved". I still can't see the pack (or is it because OP accepted an answer?)

[Rhinols]

I have the same issue. Planned on buying tonight since it was available through tonight. 16 shards short. I want my 5 star shuttle