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Re: Ship Energy Pack Missing

by EA_HighCommand
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Original Post

Accepted Solution

Ship Energy Pack Missing

[ Edited ]
★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei
OS Version All
Ally Code: (Find it here: http://bit.ly/AllyCode ) 637747418
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The ship Energy pack isnt available in the store anymore and it should be there until Feb 13th. I'm in UTC+0 and I didn't buy the pack yet so no reason for it.
Steps: How can we find the bug ourselves? Check the store
Connection Type Mobile
Please select your region Europe
Country Portugal

Check the store. 

Message 1 of 12 (595 Views)

Accepted Solution
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Re: Ship Energy Pack Missing

[ Edited ]
EA Live QV Team

Hi @theredworm and @AceCV and thank you for bringing this to our attention.

 

We've raised this to the studio now.

 

Update:

 

Hi all and sorry for the late reply.

 

We've checked with the team and they confirmed that the Ship Energy Pack was available from 02-08-2019 00:00 UTC to 02-12-2019 07:59 UTC. Unfortunately, there was a mistake in the patch notes. Sorry about that.

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Message 3 of 12 (569 Views)

All Replies

Re: Ship Energy Pack Missing

★★★★ Novice

Same here and will probably be too late before they notice. Was hoping to get to 5 star with the fleet energy pack but I’m not doing more refreshes to spend more. 

Message 2 of 12 (581 Views)
Highlighted

Re: Ship Energy Pack Missing

[ Edited ]
EA Live QV Team

Hi @theredworm and @AceCV and thank you for bringing this to our attention.

 

We've raised this to the studio now.

 

Update:

 

Hi all and sorry for the late reply.

 

We've checked with the team and they confirmed that the Ship Energy Pack was available from 02-08-2019 00:00 UTC to 02-12-2019 07:59 UTC. Unfortunately, there was a mistake in the patch notes. Sorry about that.

Message 3 of 12 (570 Views)

Re: Ship Energy Pack Missing

★★★★ Novice

I'm in the same boat.  I was saivng my purchase to the last day so it aligned with the guidkl daily activity.  Won't get to 5* now and very disappointed.

Message 4 of 12 (543 Views)

Re: Ship Energy Pack Missing

Let's see if we can give them a chance to re-add it today before we get too disappointed! Standard smile
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 5 of 12 (498 Views)

Re: Ship Energy Pack Missing

[ Edited ]
★★★★ Novice

I didn't get to 5 star Emperor's Shuttle for this reason too. My event has ended, and I could not buy the Ship Energy Deal.

Message 6 of 12 (451 Views)

Re: Ship Energy Pack Missing

★★★★ Novice

Same issue for us. Really need this energy to finish off my shuttle! hope it gets fixed before the end of the event.

Message 7 of 12 (445 Views)

Re: Ship Energy Pack Missing

★★★★ Novice

Same here Frown

Message 8 of 12 (377 Views)

Re: Ship Energy Pack Missing

★★★★★ Newbie
I'm in the same boat. But I wonder why the title of this page says "Solved". I still can't see the pack (or is it because OP accepted an answer?)
Message 9 of 12 (343 Views)

Re: Ship Energy Pack Missing

★★★★ Novice

I have the same issue. Planned on buying tonight since it was available through tonight. 16 shards short. I want my 5 star shuttle

Message 10 of 12 (280 Views)

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