December 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.69.59.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Go to Gallery > My Profile
What happens when the bug occurs? Shared Items no. is 1 instead of 0.
What do you expect to see? Shared Items no. is 0.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
After remove the content uploaded to the Gallery, the number showed under my profile stuck at 1 instead of 0.
Please advise how to fix.
Thank you.
December 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2020
Hey there @nmdc97,
I checked this quickly and searching for your EA ID on the Gallery doesn't bring any results for me so, from that side, removing the content seems to have worked.
Can you tell me which steps you have tried so far to resolve this, for example, repairing the game via Origin or deleting the Origin cache so that I can get a better understanding of the issue?
Thank you,
Leeloo
January 2021
@EA_Leeloo I have tried both, but still not work.
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads