Shards missing after completing r2 event

by cip19801980
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Shards missing after completing r2 event

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung s4
OS Version 5.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 881814988
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Hi everyone. This is the 3rd time I am writing you without any outcome. On April I reporter that I managed to finish the R2 event and I had a big surprise meaning I received R2 5 stars only. The event was no more available !!! Other in game friends received R2 with 6 stars and still had some fights to go in the event. Now the event is on again but not for me, I cant see it on my account. Therefore I am kindly asking you to fix this bug that affected me dirrectly. Also during this time I also lost some other rewards by missing a full 7* R2. Thanks in advance for your consideration.
Steps: How can we find the bug ourselves? Plase check my account for details
Connection Type Wifi
Please select your region North America
Country Romania

For additional info my email is cip_1989@Yahoo. Com
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Accepted Solution

Re: Shards missing after completing r2 event

EA Live QV Team

Hi @cip19801980 and thank you for reaching out here.

 

Please contact CG_LucifersDaddy on the official forum (https://forums.galaxy-of-heroes.starwars.ea.com/) via PM.

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Re: Shards missing after completing r2 event

EA Live QV Team

Hi @cip19801980 and thank you for reaching out here.

 

Please contact CG_LucifersDaddy on the official forum (https://forums.galaxy-of-heroes.starwars.ea.com/) via PM.

Message 2 of 2 (152 Views)