Re: Server shutting down - Internal server error
by OldTreeCreeperOriginal Post
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Live Drop Bear
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)? All
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Not applicable
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Not Applicable
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1-2
When did this happen? (dd.mm.yy hh:mm) 22, 23, 24 & 25 January 2020
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I am booted from the game with an error: Server shutting down- Internal server error
What should be happening instead? I should be selecting my character
Steps: How can we find the bug ourselves? Out of my scope
My game keeps booting me from the game with this error.
Any way to stop it?
The internet is not the the problem as I pull a solid 102/52 most nights, and I don't experience dropouts.
The Modem is updated the the latest version.
The game is updated to the latest version.
The Xbox is updated to the latest version.
The controller is updated to the latest version (irrelevant, I know, I'm just avoiding the stupid questions).
And yes, I have determined that many other players, whom I play with online within Australia, have the same error regularly.
- How do we get this fixed?
Yea started very recently on xbox, but only at the end of games for me, then press A and go right back into the lobby.
Please note:
I am a Community Volunteer.
I do not work for EA.
My views are my own.
