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Server error after Freeplay GM2, loot lost

by Usodinga

Original Post

Server error after Freeplay GM2, loot lost

★★★★ Newbie

Product: Anthem
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1080
Enter RAM memory size in GB 32
Please select your region North America
Were you on an Expedition when the issue occurred? Yes
What type of Expedition were you on when the issue occurred? Freeplay
What was the name of the Mission / Contract / Stronghold you were on? Freeplay
What was your chosen difficulty level? Grandmaster 2
What Javelin were you using when the issue occurred? Ranger
What was your Expedition team makeup? Random Freelancers
Where did this issue occur? Please include menu name or in game location. After ending a Freeplay session
When did this happen? ( hh:mm) 03/24/19 23:30
Summarize your bug I had just ended a GM2 Freeplay session from the map screen when I received an server error message. I was sent back to the loading screen but my previous session was not recovered and I therefore LOST THE 4 MASTERWORK ITEMS AND 1 LEGENDARY that I had looted during my session!!!!!!!!
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Play in Freeplay for 30min+ , get loot and end session.
What happens when the bug occurs? Server error message. I got booted back to the loading screen and session was not recovered; i lost all of my loot!!!
What should be happening instead? Javelin should appear with summary of xp & loot gained

Is there any chance you could recover my lost items for me?

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