Re: Sending invites

by EA_Blueberry
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Original Post

Accepted Solution

Sending invites

★★★ Apprentice

Product: NBA LIVE 19
Platform:Microsoft XBOX One
Which version? Full Game
Which feature / component / location in game are you experiencing issues with? All
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try sending invites to other players
What happens when the bug occurs? some people doesn't re receive invites
What should be happening instead? Everyone in the party should get the invite or Lobby no right in this damn error report EA yeah man
How severe is the bug? D - Minor

For at least the last two weeks this has been happening you will send out an invite and everyone in the party or Lobby will not get it order invites delayed by several minutes or more

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Accepted Solution

Re: Sending invites

Community Manager

@BKMAC442 

 

Does everyone get an invite after doing these quick steps? Are you all on a moderate or open NAT type? (Under Xbox Network Settings)

 

Reboot the Network

  1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
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All Replies

Re: Sending invites

Community Manager

@BKMAC442 

 

Does everyone get an invite after doing these quick steps? Are you all on a moderate or open NAT type? (Under Xbox Network Settings)

 

Reboot the Network

  1. Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Blueberry.png
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