Secrets and Shadows - missing rewards [ Edited ]

[do_is_dirk]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone X
OS Version 11.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 993-961-925
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug finished Secrets and Shadows 1, 2 & bonus but didn't receive rewards (Vader-shards)
Steps: How can we find the bug ourselves? see screenshots
Connection Type Mobile
Please select your region Europe
Country germany

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please give some feedback how to solve my problem and bringing the rewards and the checkmark to me. thx.

[EA_HighCommand · Accepted solution]

Hi @do_is_dirk and @Gh271 and thank you for the reports.

We've checked the achievement and it is granted for completing Tier 1 of the Jedi Assault battle "Places of Power", not the Assault battle "Secrets and Shadows".

We've flagged this as a mistranslation now.

@do_is_dirk: You've unlocked Tier 1 of "Places of Power" but did not yet complete it.

Thanks to EA_Kat for making us aware!

[Gh271]

Same issue here.

I just read that there is an issue with collecting the reward from achievements until level 78!!!

Since I need and planned Darth Vader as one of my characters getting me through the Darind Droid event I really need the Vader shards from the achievements.

The shards from the Military Might achievement are also badly needed.

I dont know if I can reach level 78 until then. I am level 76 since 30 mins ago.

Please fix this issue.

[do_is_dirk]

Sent it to ingame-support, too. They said they have no  possibility to help. It has to be adressed as  a  bug and needs to be solved. 

Any admin here able to report this, please? 

[do_is_dirk]

Hello?

No reaction is not really a good reaction.

Is there no admin or support in here able to answer or help in any way?

[GladOS-013]

When you increased your level to 78, did it complete the achievement for you?

[do_is_dirk]

No, it didn’t. 

Can‘t even say on which level I completed first time. 

Just can say last time I completed on level 84, now I‘m 85...

[EA_HighCommand · Accepted solution]

Hi @do_is_dirk and @Gh271 and thank you for the reports.

We've checked the achievement and it is granted for completing Tier 1 of the Jedi Assault battle "Places of Power", not the Assault battle "Secrets and Shadows".

We've flagged this as a mistranslation now.

@do_is_dirk: You've unlocked Tier 1 of "Places of Power" but did not yet complete it.

Thanks to EA_Kat for making us aware!

[do_is_dirk]

Hi EA_HighCommander,

thanks for information. 

Task can be closed, I'm out with something to do to get my rewards ;-)

Thank you for helping,

Dirk