Help us improve Answers HQ! Take Survey No, Thanks

Screenshot bug

by GCU_Alcpwn

Original Post


Screenshot bug

★★ Newbie

Product: Apex Legends
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 2060
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? GCU_Alcpwn
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? GGleap (this problem happens even not in ggleap.)
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. system 32
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? NA
When did this happen? ( hh:mm) Reoccuring
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Apex Legends takes screenshots of various parts of the screen and saves them into images in the system 32. This PC > Drive (cStandard smile > Windows > system32 > _dbgimages
What should be happening instead? Shouldnt be saving hundreds of screenshots.
Steps: How can we find the bug ourselves? Check that file.

Apex taking hundreds of gigs worth of screenshots making the system brick. What is weird it saves the screenshots. Note, this is happening on over 10 machines. Secondly, look at the names of the screenshots, it is saving specific screenshots. This is very strange and we have to fix it.

Message 1 of 1 (78 Views)
Twitter Stream