Screen jumps back to world selection screen after loading screen when

by Romeliene
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Original Post

Screen jumps back to world selection screen after loading screen when

★★ Novice

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Nederlands
How often does the bug occur? Every time (100%)
What is your current game version number? 1.90.375.1220
What expansions, game packs, and stuff packs do you have installed? everything except: country living, snowy escape, werewolves, wedding stories, journey to batuu, kids room, cool kitchen, luxurious party
Steps: How can we find the bug ourselves? Load a family, try to travel to a lot, wait for the lot to load.
What happens when the bug occurs? You jump back to the world selection screen.
What do you expect to see? I want to see the lot I selected after the loading screen.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Hi! Since the patch update we had at the end of July, my game has a bug.

I can open a family lot, but when I want to travel, the game jumps back to the world selection screen after the loading screen. It happens with different families.

 

Things I already tried:

- repairing the game

- repairing the save file

- jumping back to an older save file

 

Also something weird: There is a gap in my save files between the beginning of july 2022 and may 2020, so I would rather not go back to the 2020 save file.

 

I hope someone can help me. Standard smile

 

Message 1 of 15 (1,615 Views)

Re: Screen jumps back to world selection screen after loading screen when

Hero
@Romeliene Are you getting an error message ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 15 (1,604 Views)

Re: Screen jumps back to world selection screen after loading screen when

★★ Novice
@crinrict No, I just see the world selection screen after the loading screen.
Message 3 of 15 (1,600 Views)

Re: Screen jumps back to world selection screen after loading screen when

Hero
@Romeliene Did you delete the localthumbcache file after removing your mods ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 15 (1,576 Views)

Re: Screen jumps back to world selection screen after loading screen when

★★ Novice

I just did, but the folder keeps returning when I start my game. How do I stop it from reappearing? 

Message 5 of 15 (1,571 Views)

Re: Screen jumps back to world selection screen after loading screen when

★★ Novice
@Romeliene I see there are pictures from the starting screen in there. Is that okay?
Message 6 of 15 (1,545 Views)

Re: Screen jumps back to world selection screen after loading screen when

Hero
@Romeliene It does recreate. It's a cache file that sometimes still contains old data that can cause issues.

Is the issue still appearing ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 15 (1,531 Views)

Re: Screen jumps back to world selection screen after loading screen when

★★ Novice
@crinrict Yes it is. Frown
Message 8 of 15 (1,525 Views)

Re: Screen jumps back to world selection screen after loading screen when

Hero
@Romeliene If you start a new save for testing purposes, does the same happen ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 9 of 15 (1,518 Views)

Re: Screen jumps back to world selection screen after loading screen when

★ Novice

I am having the same issue and when I have created a test sim the problem is still there.

Message 10 of 15 (1,265 Views)