Re: Save Progress Lost

by cmjoker
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Original Post

Save Progress Lost

★ Novice

Product: Anthem
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
Please select your region North America
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. Main Menu
When did this happen? (dd.mm.yy hh:mm) 14.10.2019
Summarize your bug My save Data has been deleted and I've lost all of my gear and progress.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not Sure
What happens when the bug occurs? Not Sure
What should be happening instead? I should be continuing my progrss

I lost all of my save progress and data and gear

Message 1 of 3 (330 Views)

Re: Save Progress Lost

★★★ Apprentice

All of Anthems saved data is located on their Servers, you might have started a new pilot or deleted yours from their Servers.

On the main screen before entering the game when it asks you to there are extra options on the bottom right corner, make sure you're not just on another pilot by accident.

Message 2 of 3 (288 Views)

Re: Save Progress Lost

★ Novice

This actually started me over to being a first time player, so I don't even have the option to select a new pilot.  When I hit the main menu, it asks me to set the settings and goes into the first mission.

 

I'm going to uninstall and reinstall to see if that fixes it.

Message 3 of 3 (284 Views)