April 2022 - last edited April 2022
@farmerkristyn I've merged your post into the current bug report for this issue. Please click the "Me Too" button at the bottom of the first post on the first page of the thread.
If you can put your save on a USB and upload it to one drive or google drive and share with SimQARobo as directed in a post above Save Share Request that would be very helpful!
The black photo issue has a thread here for console: Photo's Black
You can search the Bug Forum for issues you may be having or use the current list of issues:
April 2022
if i share my save file, can i do it directly in this thread or is there a better way to send it?
April 2022
April 2022
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? SP21:1.assets.live.sp21.63
What expansions, game packs, and stuff packs do you have installed? All except Seasons, Batuu and Bowling.
Steps: How can we find the bug ourselves? Idk.
What happens when the bug occurs? Game will not save.
What do you expect to see? Pop up w/ Error 0 code. Game should save.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
Still having save error with updated game and current patch installed.
April 2022
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.87.40.1030 (64 bit)
What expansions, game packs, and stuff packs do you have installed? All except for 6 stuff packs I can't name atm
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I cannot save my game. I have not been able to save any game since I installed the wedding pack and played my first wedding. I can save as, but only from build mode or manage worlds. If I attempt to save as in live mode, the game crashes. If I save and exit, I get error code 0 and the game does not save, but does exit.
What do you expect to see? I expect to be able to save my game using the save option in any mode.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Installed wedding pack. I have waited for two updates and have completed multiple repairs. This happens with or without mods. It happens in new games as well as my legacy save.
This photo was take after today's update 04.26.2022
April 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2022
has the problem ever fixed itself? did sending your save to ea do anything?
i havent been able to play for a couple weeks now which is very frustrating. do i have to give up on this save? i have had it for three years and 12 generations…
April 2022
Hey , yeah, I have had this issue for a while, it is has definitely stopped me for playing the Sims properly. Every time I try and save it says "error code 0" and then when I exit out of the game and come back in it deletes that save. I did some research and found out that there was a patch for everyone except console, which I play on, to stop this from happening. If there is any more information you could give me I would really appreciate it, thank you.
May 2022
Hey there @Lizzzy563,
The patch to resolve that error was pushed out for all platforms, including consoles.
Could you let me know what console you're currently playing on, and what game version you're using?
May 2022
I play on Xbox one
My game version is 1.58.4.2300