Help us improve Answers HQ! Take Survey No, Thanks

Re: Samsung S10 front camera blocking icons

by EA_MindTricks

Original Post

Samsung S10 front camera blocking icons

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? SAMSUNG S10
OS Version 9
Ally Code: (Find it here: ) 498-356-559
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Frontal screen in the top right hand corner has a camera on the s10. The frame will expand on defeat screens and some gameplay screens where the format goes all the way to the edge and icons get blocked by the camera.
Steps: How can we find the bug ourselves? Buy an s10 and do a few battles. Win and lose and you will notice the camera blocking icons on landscape mode in certain situations.
Connection Type Wifi
Please select your region North America
Country Usa

Unable to provide a screenshot as the screenshots all look normal even though the camera has cut off a small circle on the top left for your physical view. 

Message 1 of 2 (101 Views)

Re: Samsung S10 front camera blocking icons

EA Star Wars: Galaxy of Heroes Team
Hey, thanks for the report. We tested the game on the new Samsung S10 but we didn't find anything which interferes with functionality in the game.

Ideally, we would need some screenshots (maybe taken with another device) or more details as to the exact areas of the game where functionality is affected.

Thank you.
Message 2 of 2 (78 Views)