SWGoH Crash Report

by LuisYavokk
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Original Post

SWGoH Crash Report

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Moto Z Play
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 212425382
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Game crashed in the middle of a battle
Steps: How can we find the bug ourselves? Playing the game for an hour and it's bound to crash at least once.
Connection Type Mobile
Please select your region North America
Country United States

At 5:32 p.m. EST on 25JUL2020, less than a minute into a Fleet Arena battle (countdown timer was at 4:06), Galaxy of Heroes crashed leading to the loss of the battle.  The battle was from 6th place to 3rd place and I certainly would have won, meaning the result of the battle was the loss of 150 crystals, 48k ship building materials, and 200 fleet arena currency.

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Re: SWGoH Crash Report

★★★★★ Apprentice
@LuisYavokk Hi. I suspect you're seeing this issue: https://answers.ea.com/t5/Bug-Reports/Call-for-action-on-current-crashing-freezing-issue/m-p/9327036... If you can help out on that thread it would be great.
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