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SWGOH won't load...

by slacker66857
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Original Post

SWGOH won't load...

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7 Active
OS Version Not sure
Ally Code: (Find it here: http://bit.ly/AllyCode ) Can't log in..
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Never had an issue before. Game froze. I closed it, tried reopening, restarting phone, uninstalling/reinstalling,just says loading cantina then nothing... on Wi-Fi and data.
Steps: How can we find the bug ourselves? Not sure other than use my phone..
Connection Type Wifi
Please select your region North America
Country United States

Not letting me submit this either.
Message 1 of 11 (553 Views)

Re: SWGOH won't load...

★★★★ Newbie
I've got the same problem. I've updated software. Uninstalled and reinstalled and the game now gets half way through loading and freezes.

Did you get any help or reply from this issue?
Message 2 of 11 (498 Views)
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Re: SWGOH won't load...

★★★ Newbie

Got the same problem

Message 3 of 11 (423 Views)
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Re: SWGOH won't load...

★★★★ Novice

I have same problem, stuck on "Loading Cantina" screen.  471-384-146 Ally code. Changed timezone yesterday by 1 hour, game worked fine all day with multiple log in and out. 

Message 4 of 11 (403 Views)
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Re: SWGOH won't load...

[ Edited ]
★★ Apprentice

Same here.  Game worked for a little while this morning.  Then I attempted to switch accounts and now stuck in Loading Cantina.  After a while got an error that Game is not responding.

 This is on latest Android, Samsung S9, wifi and 4g.

Message 5 of 11 (380 Views)
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Re: SWGOH won't load...

★★★ Newbie

I have the same problem on iPhone 6+. 

Message 6 of 11 (362 Views)
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Re: SWGOH won't load...

★★★★ Novice

I have the same issue

Message 7 of 11 (347 Views)
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Re: SWGOH won't load...

★★★★ Newbie

the SWGOH game is closed. Can not go back and it's not cool for the time of my payout. I will lose my 500 gems. ¨ Please restart the servers

Message 8 of 11 (315 Views)
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Re: SWGOH won't load...

★★★★ Novice

Lost my arena payout Frown Thanks CG.

Message 9 of 11 (308 Views)
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Re: SWGOH won't load...

★★★ Newbie

I'm also unable to log in, need to do my dailies for the guild. help us, EA. You're our only hope . . . 

Message 10 of 11 (282 Views)
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HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

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Find your Player ID

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Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

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