May 2021 - last edited May 2021
They dont care about our login problems, no one post from dev or customer service about login problems. For developers there is any problem about login
So or we can solve this by ourself or we cant play with this game anymore.
They create the problem...we must solve it
May 2021
You opened a ticket? I still haven't hear anything other than saying they're sorry for the inconvenience.
May 2021
4th day: still locked in the loading screen, uninstalling and reinstalling the game doesn't work.
patch 07/05 isn't working for a lot of players.
Product: Star Wars: Galaxy of Heroes
Platform: Mobile
What type of device are you experiencing the issue with? Huawei P30 lite
OS Version . Android 10
Ally Code: 617-646-463
What type of issue do you have? can't login. the game *
Country: France
May 2021
Solved it by myself 2 days ago...no answers from devs
May 2021
I’ve got the same problem. Ever since the new update about a week ago.
I open the app. It shows the pop up message of “there’s a new client available” then you click the button which takes you to the App Store. No update available. Go back to the app and stuck in the loading cantina for ever. Quite the app and the process starts all over again.
I’ve contacted tech support and they told me to delete the app and reinstall it and to restart my phone. Did that and it didn’t work.
I’d really like to play again.
Apple iPhone.
May 2021
After a few days I opened a ticket where I told that I lost some mods and gear. I got some crystals, energy, shards and zetas. I think it's okay for the missed days and lost gear and mods. I hope everybody will get this who was affected.
February 2022
February 2022
March 2022
I can’t login either, is there a fix yet?
March 2022
Similar problems
Game crashes saying there is a bug Then won't load past splash screen
Have to clear data to get to load again but doesn't last
Android
Galaxy s20 ultra
Os 12
Wifi and Mobile network.
AC: 531-378-865