SWGOH: login in problems

by Swamp-Fox1403
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Original Post

Rif.: SWGOH: login in problems

[ Edited ]
★ Apprentice

They dont care about our login problems, no one post from dev or customer service about login problems. For developers there is any problem about login

So or we can solve this by ourself or we cant play with this game anymore.

They create the problem...we must solve it

Message 91 of 100 (654 Views)

Re: SWGOH: login in problems

★★★ Novice

You opened a ticket? I still haven't hear anything other than saying they're sorry for the inconvenience.

Message 92 of 100 (606 Views)

Re: SWGOH: login in problems

★★ Novice

4th day: still locked in the loading screen, uninstalling and reinstalling the game doesn't work.

 

patch 07/05 isn't working for a lot of players.

 

 

Product: Star Wars: Galaxy of Heroes
Platform: Mobile
What type of device are you experiencing the issue with? Huawei P30 lite
OS Version . Android 10 
Ally Code: 617-646-463
What type of issue do you have? can't login. the game *
Country: France

Message 93 of 100 (599 Views)

Re: SWGOH: login in problems

★ Apprentice

Solved it by myself 2 days ago...no answers from devs

Message 94 of 100 (550 Views)

Re: SWGOH: login in problems

★★★ Newbie

I’ve got the same problem. Ever since the new update about a week ago. 
I open the app. It shows the pop up message of “there’s a new client available” then you click the button which takes you to the App Store. No update available. Go back to the app and stuck in the loading cantina for ever. Quite the app and the process starts all over again. 
I’ve contacted tech support and they told me to delete the app and reinstall it and to restart my phone. Did that and it didn’t work. 
I’d really like to play again. 

Apple iPhone. 

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Message 95 of 100 (503 Views)

Re: SWGOH: login in problems

★★ Novice

After a few days I opened a ticket where I told that I lost some mods and gear. I got some crystals, energy, shards and zetas. I think it's okay for the missed days and lost gear and mods. I hope everybody will get this who was affected. 

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Message 96 of 100 (461 Views)

Re: SWGOH: login in problems

★★★★★ Newbie
@EA_UltraSlide Same here (greece). Xiaomi redmi note. I don't understand how to get my ally code as the problem is that WE CAN'T LOG IN
Message 97 of 100 (371 Views)

Re: SWGOH: login in problems

★★★★★ Newbie
@2p7jhclgkcf3 I expect to get something back for our log in problems very soon if you want us to continue playing this game. People are expressing their problems politely and you don't even bother answering
Message 98 of 100 (369 Views)

Re: SWGOH: login in problems

★★★ Newbie

I can’t login either, is there a fix yet?

Message 99 of 100 (318 Views)

Re: SWGOH: login in problems

★★★ Novice

Similar problems

Game crashes saying there is a bug Then won't load past splash screen

Have to clear data to get to load again but doesn't last

 

Android

Galaxy s20 ultra 

Os 12

Wifi and Mobile network.

 

AC: 531-378-865

 

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Message 100 of 100 (260 Views)