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SWGOH Marquee event shard discrepancy

by Lobstaman455
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Original Post

Re: SWGOH Marquee event shard discrepancy

[ Edited ]
EA Star Wars: Galaxy of Heroes Team

UPDATE

Appreciate your patience and understanding as our team looked into this. We have a scheduled Hotfix slated for today, but once that's been pushed, a server fix will be pushed later today to address the following:

 

  • Inbox grant of Missing Holdo/Rose Marquee Event Shards for players who completed Tier 4 of the Event.

I'll update this thread further once this server fix has been successfully pushed.

Message 281 of 307 (2,546 Views)

Re: SWGOH Marquee event shard discrepancy

★ Guide

@CG_Kozispoon Does that mean we have to go through this again for the missing Rose shards? or will both characters get additional shards?

Message 282 of 307 (1,202 Views)

Re: SWGOH Marquee event shard discrepancy

EA Star Wars: Galaxy of Heroes Team

Both Rose and Holdo. Apologies. Let me amend the update messaging

Message 283 of 307 (1,193 Views)

Re: SWGOH Marquee event shard discrepancy

★ Guide
Thank you!!!
Message 284 of 307 (1,190 Views)

Re: SWGOH Marquee event shard discrepancy

★★★★ Novice

@CG_Kozispoon Has anyone looked into whether or not this occurred on the First Order Executioner event as well? I finished that event with 20/25 shards and didn't buy the pack because it would only get that sucker to 3* and not 4*. Maybe that is WAI, but I'm not sure.

Message 285 of 307 (1,142 Views)

Re: SWGOH Marquee event shard discrepancy

★ Guide
that has been address previously. FOSFTP was meant to be a 2* release
Message 286 of 307 (1,138 Views)

Re: SWGOH Marquee event shard discrepancy

★★★★ Novice

That's all good for FOSFTP, but I was asking about the FO Executioner. Different toons.

Message 287 of 307 (1,033 Views)

Re: SWGOH Marquee event shard discrepancy

EA Star Wars: Galaxy of Heroes Team

UPDATE

 

Hotfix has been pushed. The Server fix should follow later today.

Message 288 of 307 (987 Views)

Re: SWGOH Marquee event shard discrepancy

★ Guide
sorry, I meant FO Executioner.
Message 289 of 307 (981 Views)

Re: SWGOH Marquee event shard discrepancy

EA Star Wars: Galaxy of Heroes Team

UPDATE

 

Server push is going to be rolling out in the next hour and affected players should be seeing the reported missing shards populating via their inbox. We apologize for the wait and appreciate your patience as this was looked into. If after the hour you are experiencing issues, please force close and restart the game.

Message 290 of 307 (860 Views)

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