SWGOH Marquee event shard discrepancy

[pvasques73]

case number 38573224, No resolution or call back yet too

[penguinsfan221]

Still no response from anyone. Ticket is still “in progress.” No one has reached out to me aside from generic firm letter. Again, case number is 38634615.

[F3nrisson]

EA closed my case without any reply or notification. That’s what I call bad support. Just cast aside an issue we are not familiar with or don’t know how to resolve.
Case number: 38583185

[Z443l]

My case is 38581435. Case is closed without any solution.

[ViRalba]

A heck of a lot longer than 72hrs

[YShyang]

Did anyone actually got anything positive from the EA Customer service?

[Kraliz3c]

Same boat, case #38657763

[daethcaedo]

@CG_Kozispoon No reply from EA yet - Case #38675997

[OneCrazyGerbil]

@CG_Kozispoon I know you must be busy with this, but Is there any reason why customer support is ignoring our cases?

[Ilwerin]

#38625266, thanks!