SWGOH Marquee event shard discrepancy [ Edited ]

[JordyRay16]

Missing Rose and Holdo shards. 38672223

[Syth_Hunter]

#38590296 and #38591434 are my cases.

[yohann269]

I’ve submited 2 tickets and they do not show up in my case history even though I have emails with case numbers. The auto reply says they will get back to me within 72 hrs. THat has not happened. I don’t understand why this is taking so long to address.

[Lobstaman455]

Same here yohan, submitted my ticket Thursday afternoon and still no response...in the off-chance something is actually going to be done
#38534594
Won’t be holding my breath while I wait for further action

[new_guild_needed]

Why refer us to them and then leave them unprepared to help? Who does that? How is that even acceptable?

[penguinsfan221]

@CG_Kozispoon Case number 38634615

[turgutasfalt]

same problem. ea ticket number 38654464

[anavelg_o48shga]

Case 38559745. Please resolve this.

[Tanlandar]

Case #38685296

[cestvel]

Same here ally code: 977-675-412
Both toons are only 0/30