Re: SWGOH Marquee event shard discrepancy

by Lobstaman455
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Original Post

Re: SWGOH Marquee event shard discrepancy

★★ Novice

Me, too. 0/30 for both. Was level 85 at event time.

Message 91 of 307 (912 Views)

Re: SWGOH Marquee event shard discrepancy

[ Edited ]
★★★ Apprentice
How would the average player even know this was a bug? They did the events as available and got what they got. Since there is no general announcement, only via word of mouth or dumb luck would they even know to undertake the masochostic quest of using EA help.

Not everybody has a dark enough sense of humor to troll this page on a daily basis.
Message 92 of 307 (910 Views)

Re: SWGOH Marquee event shard discrepancy

★★★★ Apprentice
Yeah 0/30 same for me
Message 93 of 307 (892 Views)

Re: SWGOH Marquee event shard discrepancy

[ Edited ]
★★★ Apprentice
Those of you have an issue with EA Help: I sent Hel(l)p a direct link to Kozi's post directing us to go that route in addition to the other typical info. I haven't yet received any correspondence asking for more clarification or information, so that might expedite things.

Also, it's disconcerting how much fervor this caused (15 shards is a drop in the bucket), while larger issues that drastically effect everyday gameplay go overlooked. The attention here is well deserved, but go light a fire in some of these other topics as well.
Message 94 of 307 (889 Views)

Re: SWGOH Marquee event shard discrepancy

★★★ Apprentice
My bet, you will get the run around like all of us have. They have no idea what the issue is nor how to fix it. The woman I emailed had no idea what a "shard" was.
Message 95 of 307 (880 Views)

Re: SWGOH Marquee event shard discrepancy

★★★★ Guide
Ouch, that had to be painful!
I am too speechless to have any other response.
Message 96 of 307 (862 Views)

Re: SWGOH Marquee event shard discrepancy

★ Apprentice

Same issue, 0/30 shards for both characters.

Samsung s7 edge, and in the UK.

 

Message 97 of 307 (855 Views)

Re: SWGOH Marquee event shard discrepancy

[ Edited ]
★ Guide
@CG_Kozispoon Can you or someone at EA/CG start be telling us how many shards we are supposed to get if we completed the events? It is hard to file a complaint with details if you won't give them to us. The only thing the players know is some got 15 more shards than others.
Message 98 of 307 (853 Views)

Re: SWGOH Marquee event shard discrepancy

★ Guide
@CG_Kozispoon
Us: “we want our character shards!”
You: “contact EA Help if you are affected”
Us: “EA Help has no idea how to fix this and refers us back to the forum”
You: “just contact EA Help if you’re affected”
Uhhh what? This treatment is incredibly unfair
Message 99 of 307 (844 Views)

Re: SWGOH Marquee event shard discrepancy

★★ Novice
Me too. 0/30 for both Holdo and Rose.
Message 100 of 307 (834 Views)