January 2018
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8 Plus
OS Version 11.2.2
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Not receiving all shards from marquee event
Steps: How can we find the bug ourselves?
Connection Type
Please select your region North America
Country United states
Lvl 80+ characters are not getting as many shards in the marquee event as lvl 79 and lower. Lvl 79 and under end with a 3* character 15/30 and lvl 80+ end with a 3* character 0/30Solved! Go to Solution.
February 2018 - last edited February 2018
UPDATE
Appreciate your patience and understanding as our team looked into this. We have a scheduled Hotfix slated for today, but once that's been pushed, a server fix will be pushed later today to address the following:
I'll update this thread further once this server fix has been successfully pushed.
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I too have noticed this. My fiance is level 71 and has 3 star Rose and Holdo with 15/30 shards towards 4 starring them. I am level 85 and have 3 star Rose and Holdo with 0/30 shards towards 4 starring them both. In every other marquee event I could purchase the packs with money, which I have, and get them to the next star level but this one I cannot.
January 2018
January 2018