July 2020
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus A3010
OS Version Android 7.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug When going into the battle, after the loading screen, it can load the landscape but none of the characters nor their abilities, and eventually the game crashes and closes itself. This means that in the case of arena, it's a lost battle and in the case of GAC, that one loss can cost the whole round (which was the case). This has only happened since the last update.
Steps: How can we find the bug ourselves? Go into battle often enough and it won't load the necessary things to play it.
Connection Type Wifi
Please select your region Europe
Country Portugal
When going into the battle, after the loading screen, it can load the landscape but none of the characters nor their abilities, and eventually the game crashes and closes itself. This means that in the case of arena, it's a lost battle and in the case of GAC, that one loss can cost the whole round (which was the case). This has only happened since the last update.