SHOWDOWN Division Pack Rewards [ Edited ]

[Naitzrk]

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I just hit Superstar Division but did not get the Superstar Division Pack
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Showdown
What happens when the bug occurs? From Allstar Division, i just hit the Superstar Division but did not get the Superstar Division Pack
What do you expect to see? Superstar Division Pack

‌

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I just hit Superstar Division but did not get the Superstar Division Pack
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Showdown
What happens when the bug occurs? From Allstar Division, i just hit the Superstar Division but did not get the Superstar Division Pack
What do you expect to see? Superstar Division Pack

‌

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I just hit Superstar Division but did not get the Superstar Division Pack
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Showdown
What happens when the bug occurs? From Allstar Division, i just hit the Superstar Division but did not get the Superstar Division Pack
What do you expect to see? Superstar Division Pack

‌

In game name: Kirk

Level: 59

[EA_Barry · Accepted solution]

@Naitzrk

Please make contact with an EA Game Advisor so we can look into this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[EA_Barry · Accepted solution]

@Naitzrk

Please make contact with an EA Game Advisor so we can look into this for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

[Naitzrk]

I already did that..

Waiting for reply..

Thanks

[EA_Barry]

@Naitzrk

You are welcome, hopefully we can resolve your issue.