SEE Event - Lost 140 Tickets

by 24dfc36c5c91b562
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SEE Event - Lost 140 Tickets

★★★ Newbie

On July 7 and July 9 I attempted to complete tier 6 of the SEE event and encountered a bug that cost me 140 dark side tickets.

 

After spending months of effort, and lots of money on crystals, encountering this bug was particularly frustrating.

 

But what has been more frustrating than the bug itself is EA’s response to this issue. 

I spent approx 1800 crystals on refreshing energy to acquire the tickets that I lost, and there has been no effort made to compensate for this error.

 

In effect, the game simply took my money and did not give me what I paid for. 

 

I have since completed the SEE event. 

My ally code is: 222-428-435

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Accepted Solution

Re: SEE Event - Lost 140 Tickets

EA Live QV Team

Hello @24dfc36c5c91b562 

 

Can you please check your inbox? You should receive your DS currency in the next few minutes.

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Message 2 of 5 (177 Views)

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Re: SEE Event - Lost 140 Tickets

EA Live QV Team

Hello @24dfc36c5c91b562 

 

Can you please check your inbox? You should receive your DS currency in the next few minutes.

Message 2 of 5 (178 Views)

Re: SEE Event - Lost 140 Tickets

★★★ Newbie

But DS currency is worthless to me. It doesn't resolve the issue. 

Message 3 of 5 (161 Views)

Re: SEE Event - Lost 140 Tickets

EA Live QV Team

There is the only make-good we are offering for SEE Event crashes. 

Message 4 of 5 (151 Views)

Re: SEE Event - Lost 140 Tickets

★★★ Newbie

Which means that EA has no intention of actually resolving the issue. Got it. 

Message 5 of 5 (145 Views)
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