SBC Glitch(cant submit sbc)

[GigglyJames1]

Product: FIFA 22
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID? JxmessW
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2021
What time did you see the bug? (HH:MM AM/PM) 05:33
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try submitting an sbc
What happens when the bug occurs? It kicks me off ultimate team saying unable to connect to the servers
What should be happening instead? should submit

‌

everytime i try to submit an SBC it says unable to connect to ea servers, ive tried restarting fifa and my xbox and redownloading the squad update but nothing seems to work!, can anyone hellp

[EA_Barry · Accepted solution]

@xKryniK @GigglyJames1 @eonyeayea @mdella24 @GoldenFalcon92 

Please note, if you see a DNF message, please accept that as not doing so could have an impact on this issue.

Can any affected players please reply with the following requested details to help us investigate this issue. 

• Do you only see this issue on Companion/Web App?
• Does this affect all SBCs or just specific ones?
• Do you see any issues in-game that may be related? 

Thank you.

*marked as solution for player visibility purposes only

[GigglyJames1]

Product: FIFA 22
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID? JxmessW
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2021
What time did you see the bug? (HH:MM AM/PM) 5:33pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just submit an sbc
What happens when the bug occurs? everytime i try so submit an sbc it kicks me off ultimatee teams saying unable to connect to the serverss
What should be happening instead? should submit

‌

pls help me

[bev231]

HELP

[JuiceStain348]

Product: FIFA 22
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID?
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2021
What time did you see the bug? (HH:MM AM/PM) 21:45 pm
What is your time zone? BST - GMT + 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can’t submit the sbc on the web app either on pc or mobile, nothing happens when I click the submit/exchange players button. All the requirements are met but there seems to be a bug
What happens when the bug occurs? Nothing, it just doesn’t work
What should be happening instead? It should submit the sbc and grant the reward

‌

Nothing happens when I click the submit button

[JuiceStain348]

@JuiceStain348 Still have this problem

[randomross4312]

Product: FIFA 22
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
What is your gamertag/PSN ID? Plantpotftw
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2021
What time did you see the bug? (HH:MM AM/PM) 20:00PM
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? When i go to submit an SBC it pops up with Connection issue and kicks me of FUT
What happens when the bug occurs? I am kicked off ultimate after it says about a connection issue
What should be happening instead? I should get my rewards but it happens with every SBC all the time

‌

This shouldn’t be happening so early into fifa!

[Peeetaaaa]

Same here

[JuiceStain348]

@Peeetaaaa prolly gonna wait for companion app for this to fix

[Peeetaaaa]

Yeah, cant do much about it. It worked yesterday tho, have some completed, but now is just dead.

[westham0712]

still isn’t working and it’s really annoying me badly