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[DomVintage]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 5
OS Version 10.3.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 782-454-984
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug I have been stuck on the Loading Cantina page now for going on 8 plus hours now. I was able to login using a friend's device to locate my ally code using the same connection. I would like to find out why I cannot login. I am missing out my rewards, raids, Grand Arena, everything. It's a real bummer.
Steps: How can we find the bug ourselves? Not sure. Sorry.
Connection Type Wifi
Please select your region North America
Country United States of America

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Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 5
OS Version 10.3.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 782-454-984
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug I have been attempting to login to Galaxy of Heroes on my primary device for over 8 hours now with no success. However, I seem to be stuck on the Loading Cantina page, which this is now the second time in as many weeks. I will try to login on another device that I don't like using for now until this issue gets resolved.
Steps: How can we find the bug ourselves? I apologize. I'm not sure how I would answer that question.
Connection Type Wifi
Please select your region North America
Country USA

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[CG_MindTricks · Accepted solution]

@DomVintage I checked your account today and can see that you eventually managed to get back in the game. Let us know if you run into any other issues.

Thank you.

[GladOS-013]

Hi, they were having issues earlier today, but they should be resolved. Try restarting the app, and you should be able to get in.

[CG_MindTricks · Accepted solution]

@DomVintage I checked your account today and can see that you eventually managed to get back in the game. Let us know if you run into any other issues.

Thank you.