Run ability not working

[tr9sc9xmi6oo]

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Troopers, reinforcements and blaster heroes unable to run, often move at all. Run function does not work, for days when trying to run the character will stop and start, raising their blaster, totally unable to run smoothly. Today it is even worse, barely moves at all before stopping completely raising Blaster, then blaster drops but before even moving it is raised again. Happens in GA and Hero Showdown, haven't played other modes, so not sure if it happens in them. Does not happen with lightsaber wielders.
What is your gamertag/PSN ID/EA Account name? oofuss1905
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 06/04/2018
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone? ECT - GMT + 1:00
Steps: How can we find the bug ourselves? play the game
What happens when the bug occurs? can't move, can't run.
What do you expect to see? Unit able to actually move, run smoothly without stopping every step or two.
Please select your region Europe
AMD or Nvidia Model Number

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No additional info

[EA_Ataashi · Accepted solution]

Hey @tr9sc9xmi6oo

I'm sorry to hear about your issue 

Since you playing on PS4, have you tried to rebuild your database or reinstall the game? 

Thanks!

/Ataashi

[EA_Ataashi · Accepted solution]

Hey @tr9sc9xmi6oo

I'm sorry to hear about your issue 

Since you playing on PS4, have you tried to rebuild your database or reinstall the game? 

Thanks!

/Ataashi

[RogueZeroRendar]

It stops periodically? This smells like LAG.

[Major-Band1t]

ON the PC I have a squat button and a Z slow button. Could one of those be set causing him not to run?

[tr9sc9xmi6oo]

Thanks rebuilding the database seems to have fixed it. Much appreciated.