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Re: Roenick 75 cards

by EA_Aljo
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Original Post

Accepted Solution

Roenick 75 cards

★ Novice

Product: NHL 21
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check inventory
What happens when the bug occurs? No roenick 75 cards after completing challenges.
What do you expect to see? The 75 Roenick cards.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Product: NHL 21
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check my inventory.
What happens when the bug occurs? I have collected all 6 Roenick 75 cards but when I go to complete a set is says there are no cards available.
What do you expect to see? The 6 cards from the challenges I completed.
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here HUT
What time did you see the bug? (HH:MM AM/PM) 6:00 PM
What is your time zone? CST - GMT - 6:00
What is your gamertag/PSN ID? Barks120
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

Message 1 of 7 (242 Views)

Accepted Solution

Re: Roenick 75 cards

Community Manager

@barks120 

 

Yes. They would also work as a gold player so you could have submitted them in that set.

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Message 5 of 7 (132 Views)

All Replies

Re: Roenick 75 cards

Community Manager

Hi there, @barks120.

 

Did you accidentally use them in a reroll or for the gold collectible set by chance? If so, unfortunately, we wouldn't be able to replace them.

Aljo.png
Message 2 of 7 (221 Views)

Re: Roenick 75 cards

★ Novice
@EA_Aljo I didn't was trying to use them for the 3 icon collectibles and they were gone.
Message 3 of 7 (212 Views)

Re: Roenick 75 cards

★ Novice
@EA_Aljo Would they act as a gold player if I accidentally added them to a set of 50 for a gold collectible?
Message 4 of 7 (211 Views)

Re: Roenick 75 cards

Community Manager

@barks120 

 

Yes. They would also work as a gold player so you could have submitted them in that set.

Aljo.png
Message 5 of 7 (133 Views)

Re: Roenick 75 cards

★ Novice
@EA_Aljo Thats really unfortunate that a special card like that would be defaulted into any other set besides the ones that specifically require that card.
Message 6 of 7 (117 Views)

Re: Roenick 75 cards

Community Manager

@barks120

 

The best I can advise is that you check the items you're trading in before submitting. I've gotten used to doing this myself. I also put cards I don't want to get rid of into sets I don't plan on completing. That way, they aren't accidentally added to other sets.

Aljo.png
Message 7 of 7 (105 Views)
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