Rey gets stuck in defensive stance and can’t be defeated

[jaredLSR]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 11 Pro Max
OS Version 13.5
Ally Code: (Find it here: http://bit.ly/AllyCode ) 431119991
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug When battling Rey with the ultimate ability, she gets stuck in her defensive stance and can never be defeated.
Steps: How can we find the bug ourselves? Enter a battle in GAC or squad arena against a squad containing Rey with the ultimate ability, wait for the defending Rey to use her ultimate ability. See linked video below.
Connection Type Wifi
Please select your region North America
Country United States

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https://vimeo.com/423385878

Notice that at one point when I attack, I sustain damage to myself. This is happening everyday in squad arena, and now has happened to me in GAC, making it impossible for me to compete, and depriving me of rewards. 

[GladOS-013]

@jaredLSR This is a weird one - her animations are out of sync with what's happening. She had the ultimate stance animation, but she's taking regular damage, and was using her basic on you (as evidenced by the double damage attacks).

The biggest gameplay bug I see was your Rey taking damage when using the ultimate attack. Other than that it just looked like a stuck animation, but the skills seemed correct.

[pkarampis]

@GladOS-013 As I wrote in another thread,

Just had a fight vs an ulti Rey. She bugged and stayed a little over in her def stance. Ulti damage came late and killed my wat, but all subsequent ulti -> never applied. I just won.

[Sucaliaric]

I have frequently had similar behavior, where the animation for the defensive stance gets stuck and the damage doesn't line up correctly with her turns.

Platform: Android
What type of device are you experiencing the issue with? Samsung Galaxy S10+
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 667-982-387
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug When battling Rey with the ultimate ability, she gets stuck in her defensive stance longer than she should.
Steps: How can we find the bug ourselves? Enter a battle in GAC or squad arena against a squad containing Rey with the ultimate ability, wait for the defending Rey to use her ultimate ability. See linked video below.  Frequently the occurrence happens right after an ally uses an ability with a unique special (Yoda uses Master's Training; Thrawn attempts to fracture Rey in her defensive stance).
Connection Type Wifi
Please select your region North America
Country United States

https://www.youtube.com/watch?v=nH-_8qGfTmY&feature=youtu.be

[GladOS-013]

@Sucaliaric I didn't see the described behavior in your video. At which point did your Rey get "stuck”?

[Sucaliaric]

@GladOS-013 My apologies - I linked the wrong video. The correct video is https://www.youtube.com/watch?v=1jewrvpJkqM and it was the enemy Rey that got stuck.

[AlexRemus]

@GladOS-013 Check this out:

https://youtu.be/BEcwvfKU9fk

Happened just few days ago.

[hummer81]

Just had this happen second time this week.

[Fylik_10]

Had the same kind of problem in GAC. Rey had damage immunity for 3-4 turns.

[shhfiftyfive]

i had this as well. her animations stopped lining up with her attacks. she'd be doing the ultimate pose after it ended, even though she had depleted her ultimate meter. and vice versa, she would magically use ultimate without doing the right animations. i think what happens then is she ends up attacking while in defensive ultimate stance, and then the stance does not end properly (actually she should not have been attacking from that stance to begin with) ..in this case, is she basically beginning to fill her ultimate meter again before her current ultimate is finished? in general you see this bug stem from her initial bugged attack where her character kinda just freezes up, then wiggles across the screen slowly several seconds later to attack her target. but its definitely out of sync and incredibly concerning. when the animations get bugged for more than one of her attacks, its a total train wreck.