Rewards in STS

[wish8ringer]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) IPhone 12
OS Version 15.6.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In the sweet treat challenge when getting reward boxes the reward is showing 2 or 3 boxes and only one reward is received.
What do you expect to see? The right amount of prizes
Connection Type Wifi
Please select your region North America
Country United States

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fix the bug 

[EA_Sanah]

Hello, 
Can you please share more details about the issue and what exactly did you experience along with your Player ID with me in a private message?