Retail Ownership Disappears

by Nozladi
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Retail Ownership Disappears

★ Guide

Product: The Sims 4
Platform:PlayStation 5
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.91
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? Not sure. I think owning a retail store and one of the random sales does it.
What happens when the bug occurs? Suddenly the store is no longer owned. Haven't sold it. Just ringing up customers' purchases and the ownership of the store vanishes.
What do you expect to see? I expect to keep my retail store unless I sell it.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

It happened once and I just closed out the game, reloaded to the start of the business day to start over. It just happened again. It seems that there will be a ringing-up of a customer that triggers it. Once they buy the item, the store is sold. This was the 1st customer of the work day that did it this time. The last time I managed a sale or 2 before it occurred. 

 

Okay, made the sale you see in the picture at the bottom left. I think you can see my Sim (she glows since she's a Global Celebrity) ringing-up the customer. I also clicked to buy a retail lot, got to the world screen, and canceled doing it. When the view returned to the store, everything was restored to normal. 

Message 1 of 5 (731 Views)

Re: Retail Ownership Disappears

Hero
@Nozladi Do you just own the store or also any rental properties ?

Sounds like this issue which affects all businesses: https://answers.ea.com/t5/Bug-Reports/OPEN-FR-DO-GTW-CD-Business-ownership-not-recognized-in-busines...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 5 (714 Views)

Re: Retail Ownership Disappears

★ Guide

Only the store. There was a time in the save when I owned a rental property I had placed across the street from the store. It never happened when I owned both. I sold the rental property ages ago. And never had an issue until the last couple of days. 

Message 3 of 5 (708 Views)

Re: Retail Ownership Disappears

Hero
@Nozladi This was the same family ?

I do believe it's the same issue, I think there are reports for just other business in that other thread too.

I will check with a CM if they want this merged.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 5 (675 Views)

Re: Retail Ownership Disappears

★ Guide

Yes, the same family. Thank you very much.

Message 5 of 5 (654 Views)