January 2021
Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Serendipity6036
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Bloodhound
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Respawn beacon
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Being respawned
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Multiple
When did this happen? (dd.mm.yy hh:mm) 13.11.20
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Every time I respawn, I freeze and have to close the entire game completely. It affects my Xbox too by making it lag.
What should be happening instead? Respawned quickly and continue playing.
Steps: How can we find the bug ourselves? Be respawned.
N/A
Solved! Go to Solution.
January 2021
Hey @Star_Seeker1013,
It's definitely odd that it would be doing this every time you try to respawn. I'd like to try running through some troubleshooting steps to see if we can help stop this from happening.
A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still running into the same issues after that check out the Xbox-specific steps as well. Let me know how it goes once you've had the chance to give those steps a shot.
Thank you!
/Kent
January 2021
Hey @Star_Seeker1013,
It's definitely odd that it would be doing this every time you try to respawn. I'd like to try running through some troubleshooting steps to see if we can help stop this from happening.
A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still running into the same issues after that check out the Xbox-specific steps as well. Let me know how it goes once you've had the chance to give those steps a shot.
Thank you!
/Kent
January 2021
Sometimes I won’t lag, such as the past couple of days, but now I’m lagging terribly every time I’m respawned and it messes up my Xbox as well.
January 2021
Hey @Star_Seeker1013,
Were you able to try running through those troubleshooting steps I linked in my last post? Are you still having issues with lag after that?
/Kent