Requires 7* capital ship but i have 7* capital ship

by vincentlondon
Reply

Original Post

Accepted Solution

Requires 7* capital ship but i have 7* capital ship

★★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone xs
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 742-145-239
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I use my ackbar rebel fleet in Territory war. In case i click on one of my ships to view it and then return to ship screen selection i have error for the last ship that i cant put it because it requires 7* capital ship but i have 7* capital ship. Please look at the image
Steps: How can we find the bug ourselves? See above
Connection Type Wifi
Please select your region North America
Country Usa

See above

8E4E4BE7-2501-468B-970B-6C0A9A1A9DCC.png
Message 1 of 4 (169 Views)

Accepted Solution

Re: Requires 7* capital ship but i have 7* capital ship

EA Live QV Team

Hi @vincentlondon and thanks for the additional details and clarification, good stuff.

 

We have a look and see if we can reproduce the behavior.

 

PS: Sorry to hear that you've lost a TW battle because of this.

View in thread

Message 4 of 4 (114 Views)

All Replies

Re: Requires 7* capital ship but i have 7* capital ship

EA Live QV Team

Hi @vincentlondon and thank you for the report.

 

Did you had selected a non 7 star Capital ship first? We've tested it with a 7 star Capital ship and the last reinforcement slot wasn't being locked after inspecting any ship details within the selection process.

Message 2 of 4 (138 Views)

Re: Requires 7* capital ship but i have 7* capital ship

[ Edited ]
★★★★★ Novice

Hello,

 

No first I selected 7* Capital ship only

I tried to reproduce the issue in fleet arena but I can't reproduce the issue there.

The issue happened to me only in Territory War fleet arena battle.

 

I selected there my Ackbar 7* capital ship first, and there was no bug yet I was able to see that I could fill all my ships.

Then I started to fill my ships in the line-up and i clicked on a Biggs ship as I wanted to check if i selected Biggs ship (not Wedge ship) because both Wedge and Biggs ships look the same.

So i select the XWING to make sure it belongs to Biggs. Then when it went back to line-up, the bug appeared : The last ship slot suddenly became locked, So to fix it I had to exit the screen and reenter ship selection screen and this time I didnt look at any ship for details (and funny thing that I ended up entering the battle with the wrong ship Wedge instead of Biggs at the end ahaha and I lost the battle)

Message 3 of 4 (130 Views)

Re: Requires 7* capital ship but i have 7* capital ship

EA Live QV Team

Hi @vincentlondon and thanks for the additional details and clarification, good stuff.

 

We have a look and see if we can reproduce the behavior.

 

PS: Sorry to hear that you've lost a TW battle because of this.

Message 4 of 4 (115 Views)
Twitter Stream