May 2021
It happened to me last week, after the update. One of my passive Sims dissapeared while he was passive. He has vanished from the family portait and from the relationships of his family and friends. I found him hanging on Parkside but he is acting like a NPC. So, sadly, the bug isnt fixed 😔
June 2021
I also have this problem. My sims had a kid which I pretended was still a teenager and his name was Austin Jacobson. He wore a white and black jersey shirt and black shorts with black sneakers I think. I was looking for him in my sim’s relationships but I couldn’t find him. Finally I looked in the family portrait and I realized he freaking disappeared. It’s like he never existed. Luckily I have two other sims with a child but I’m still really pissed off and now I’m afraid to age him to an adult and leave him passive because then he might vanish too. This really needs to be fixed ASAP.
June 2021
August 2022 - last edited August 2022
Hello. Sadly I'm having this issue too. Two days ago I realized one of my passive sims was missing.
Product: The Sims Mobile
Platform: Android Phone
List the specific devices you play with: Motorola moto g20
OS Version: Android 11
How often does the bug occur?: Often (50% - 99%)
Steps. How can we find the bug ourselves?: I had a passive sim in one of my residences and when I looked for him was just gone.
What do you expect to see?: My sim back and the bug fixed.
Connection Type: Wifi
Please select your region: South America
Country: Argentina