Region Selector broken in Complete Edition

[ID_M_AB_EN_SONIC]

Product: Plants vs. Zombies: Battle for Neighborville
Platform:Nintendo Switch
Please specify your platform model. Nintendo Switch
Please provide your Xbox gamertag or PSN ID. (Optional)
In what game mode did the bug occur? Giddy Park
Summarize your bug When I try to select a region in the multiplayer portal, none of the regions will load. It says i'm playing on Unknown Region with 2 billion ping.
Steps: How can we find the bug ourselves? Not sure how to reproduce this bug, but it happens to me every time I play the game. I seem to be the only one in my friend group effected by it.
Which character were you playing when the bug occurred? Peashooter
What upgrades had you equipped with this character? Happens with every character.
How often does the bug occur? Every time (100%)

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The region selector is broken for me in Complete Edition. It always says Unknown Region, and won't load any regions for me to select. Unlike other versions of BFN, the bug won't fix itself by restarting or waiting for a minute on the region select screen.

[EA_Illium · Accepted solution]

@ID_M_AB_EN_SONIC To confirm does the console have a region set in its settings? If so can you change, then change back and relaunch the game?

[EA_Illium]

@ID_M_AB_EN_SONIC To confirm are you connected to a network?

[ID_M_AB_EN_SONIC]

Yes, I am connected to a network and playing in a public gjddy park.

[EA_Illium · Accepted solution]

@ID_M_AB_EN_SONIC To confirm does the console have a region set in its settings? If so can you change, then change back and relaunch the game?